Support
Need help, or have an idea?
Need help, or have something you'd like added or changed? Get in touch. Questions, problems and feature requests all go to the same inbox.
To help us help you
What to include
- Your device and its iOS or macOS version
- The version of Pocket Shack
- What happened, and what you expected
- A screenshot, if it helps
Questions
Common questions
How do I cancel, or get a refund?
Purchases are made through your Apple Account, so Apple handles them. Cancel a subscription in your Apple Account's subscription settings. Request a refund at reportaproblem.apple.com.
How much does it cost?
Listening is free. Pocket Shack Pro unlocks transmitting: $1.99 a month, $14.99 a year with a 7-day free trial, or $39.99 once. Family Sharing included.
What do I need?
Requires an AllStarLink account. Transmitting requires a valid amateur radio license. Pocket Shack isn't affiliated with AllStarLink, Inc.
What happens to my data?
No ads, no tracking, no analytics. Your data stays on your devices and in your iCloud.